Frequently Asked Questions
Everything you need to know about bringing Casa Bella style into your home.
What is the typical delivery time for furniture orders?
Standard delivery for in-stock furniture items typically takes 7-14 business days. Custom or made-to-order pieces may require 6-10 weeks for production and delivery.
Do you offer international shipping?
Currently, Casa Bella ships to the contiguous United States and Canada. We are working on expanding our logistics to include international destinations soon.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original packaging. Please note that large furniture items may be subject to a 15% restocking fee.
Are your wood products sustainably sourced?
Yes, we are committed to sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.
How can I track my order status?
Once your order ships, you will receive a confirmation email with a tracking number. You can also monitor your order progress through the 'My Account' section on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.